Refund policy

Last updated: November 13, 2026.

Window

You may request a refund for your first Smart Folio Pro payment within 14 days of purchase. Request it from Paddle at paddle.net (look up your order with the email used for the purchase) or through the Support section of Smart Folio's page in the Chrome Web Store or Firefox Add-ons, including that email and the Paddle transaction identifier.

Renewals

You can cancel future renewals from the Paddle portal. Requests related to a renewal are evaluated based on service usage, payment circumstances, and applicable law.

Processing

Paddle acts as Merchant of Record and returns funds to the original payment method after a refund is approved. This policy does not limit mandatory consumer rights.