Refund policy

Window

You may request a refund for your first Smart Folio Pro payment within 14 days of purchase through our Telegram support (t.me/SmartFolioSupportBot). Include the email used for the purchase and the Paddle transaction identifier.

Renewals

You can cancel future renewals from the Paddle portal. Requests related to a renewal are evaluated based on service usage, payment circumstances, and applicable law.

Processing

Paddle acts as Merchant of Record and returns funds to the original payment method after a refund is approved. This policy does not limit mandatory consumer rights.