Refund policy
Last updated: July 29, 2026.
Window
You may request a refund for your first Smart Folio Pro payment within 14 days of purchase through our Telegram support (t.me/SmartFolioSupportBot). Include the email used for the purchase and the Paddle transaction identifier.
Renewals
You can cancel future renewals from the Paddle portal. Requests related to a renewal are evaluated based on service usage, payment circumstances, and applicable law.
Processing
Paddle acts as Merchant of Record and returns funds to the original payment method after a refund is approved. This policy does not limit mandatory consumer rights.